Our primary delivery methods are US Postal Service, FedEx and UPS. Orders ship based on their estimated production times, which are listed on the product’s page. We will send you an email notification with tracking information once your order is shipped. Then you can go to the carrier’s order tracking page to check on the status of your shipment.
If for some reason you are not satisfied with the product you receive, contact us by emailing email@example.com or calling 800-720-8247. We will help you with each step of your return. Our products ship from various locations, so be sure to contact us before returning any items. We will either replace the product at no charge or give you a refund. Return shipping costs are your responsibility.
All of our collars, unless otherwise noted on the collar's page, are measured to the center hole for a TRUE neck size. Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room to slip one finger between your pet’s neck and the collar, so do this as you determine your dog’s neck size. The measurement of your dog’s neck is the size of the collar it needs.
You don't buy pants for yourself that are a certain measurement and add or subtract several inches to get your true pants measurement, right? Why should you do that for your dog? We like to keep it simple and logical here at Dog IDs, Measure your dog's neck and order that size collar. That's the way it should be!
Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room between the pet’s neck and the collar to slip one finger between them comfortably.
Here are a few different methods for measuring your dog's neck:
Method 1) Measure your dog's neck with a sewing tape while keeping two fingers between his skin and the tape.
Method 2) Wrap a string around your dogs neck with two fingers between his skin and the string. Mark the string and then measure the length of it.
Method 3) Remove your dog's current collar and stretch it out flat. Then measure from the center of the buckle to the current sizing hole being used.
At dogIDs, our mission is to support and improve the health and safety of furry friends across the world, and give them the unconditional love that they provide us on a daily basis. Each day, we focus on providing high quality, personalized dog products and helpful blog posts to help you and your pet.
The beautiful Embroidered Suede DogCollar is made with a polyester fabric that simulates suede and come equipped with a side release buckle for quick on and off convenience. So even though it isn't made of real suede, no one will be able to tell.
Not only do these collars look great, they also offer a place for proper identification, so don't forget to embroider your information on the side, so your dog can be identified if he/she goes missing.
2-ply construction using high density nylon webbing and suede canvas fabric overlay
No unsightly embroidery threads will show through inside of these collars
Military grade plastic buckle for a secure yet convenient latch
Black powder coated heavy duty steel "D" ring
Pristine embroidered monogramming in uppercase block style font with maximum size embroidered area and no jump stitches between characters.
Personalized with up to 25 characters (this includes spaces and punctuation). 20 characters or less recommended for small and medium collars so adjustment slider does not cover embroidery