Our primary delivery methods are US Postal Service, FedEx and UPS. Orders ship based on their estimated production times, which are listed on the product’s page. We will send you an email notification with tracking information once your order is shipped. Then you can go to the carrier’s order tracking page to check on the status of your shipment.
If for some reason you are not satisfied with the product you receive, contact us by emailing email@example.com or calling 800-720-8247. We will help you with each step of your return. Our products ship from various locations, so be sure to contact us before returning any items. We will either replace the product at no charge or give you a refund. Return shipping costs are your responsibility.
All of our collars, unless otherwise noted on the collar's page, are measured to the center hole for a TRUE neck size. Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room to slip one finger between your pet’s neck and the collar, so do this as you determine your dog’s neck size. The measurement of your dog’s neck is the size of the collar it needs.
You don't buy pants for yourself that are a certain measurement and add or subtract several inches to get your true pants measurement, right? Why should you do that for your dog? We like to keep it simple and logical here at Dog IDs, Measure your dog's neck and order that size collar. That's the way it should be!
Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room between the pet’s neck and the collar to slip one finger between them comfortably.
Here are a few different methods for measuring your dog's neck:
Method 1) Measure your dog's neck with a sewing tape while keeping two fingers between his skin and the tape.
Method 2) Wrap a string around your dogs neck with two fingers between his skin and the string. Mark the string and then measure the length of it.
Method 3) Remove your dog's current collar and stretch it out flat. Then measure from the center of the buckle to the current sizing hole being used.
At dogIDs, our mission is to support and improve the health and safety of furry friends across the world, and give them the unconditional love that they provide us on a daily basis. Each day, we focus on providing high quality, personalized dog products and helpful blog posts to help you and your pet.
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Jonathan B asked:Hi! Thanks for your input. I have a four month old beagle/pit bull mix. She's obviously still small (I don't know how big her neck is in inches, but she's currently about the size of an adult pure beagle. I"m told she'll grow to about twice the size she is now. Anyway, I'd like to get the leather collar for her, but I don't know what size to get. It would be nice if there is one that is adjustable enough to work for her now and when she grows. Of the size options there I don't know which is the right one (also I don't know 3/4 in vs 1 in.) Thoughts? Thanks.Aug 2, 2013
Stefanie C:Hi! I prefer the 1in collars because it's easier on a dogs neck. The thinner collar can choke and damage the throat easy if pulled on. Also, I would measure and remeasure her neck! Be sure to have the correct size and measure in the correct place. If you get an adjustable collar, don't round up. The collar will have extra holes and should fit perfectly. You should also take into consideration whether you want the collar to sit at the top of your dogs neck, just below the ears, or if you want it to be at the base of the neck. I have to tell you that I went with a water proof collar because my dog is young and wild. I was using a leather collar, from a different company, for him but once it gets wet and starts to age, the leather will stretch. My dog wears a size 16 from this company and he is about 65 pounds. The collar has multiple holes for adjusting the size up or down and allows him to wear it tight or loose or high or low. Just be very sure about the measurements. Your dog should need around a 14 or 16 inch but measure it yourself! I can't stress that enough. Measure at the base of the next if you're worried it will be too small in a couple of months. I have another dog that people told me would grow to be as tall as my hip! That never happened and she managed to slip right out of collars as a puppy, I had her on a harness until 6 months of age because of that problem. These collars are much better quality, easy to use, and look amazing! Also, leather will be stiff at first and then loosen, it should grow/stretch with her. I love the collars from this company and highly recommend them! I've never had a more durable collar that could last this long with my crazy boy!Aug 4, 2013
Lora S:Hi, First of all, I bet your new friend is adorable! As far as the collar, it would be most helpful to you to know what size her neck is now and you can measure her by using the Sizing Guide by the product for helpful hints. It would also be helpful to know what the size range is on the collar itself that you are thinking about ordering. It's usually kind of tough to know the exact size a mix will be when grown. However, I would think that a 18" collar would do the trick. The 18" may be too big now, but if she turns out to get bigger than you anticipate, the 16" may be too small. Check out their Return Policy to see if that would be something you may consider if what you order is to small or large. If you choose to keep the collar and it is a lttle loose on her when she's grown, you can carefully add an additional hole to make it smaller. For the width it really just depends on how wide you want it to be on her neck. I haven't purchased one of their leather collars but I do have the Mendota Braided Command Slip Collar and the Mendota Braided Snap Leash and have been very happy with both for their feel and craftsmanship. I hope this in some way proves helpful to you. Best of everything to you and your friend:)Aug 2, 2013
Shelby Staff:The Mendota Collars have 5 adjustment holes to each collar, so you'll want to shoot for a collar that can be on the smallest hole now and go up 5 holes when she gets bigger. The size listed for the collar corresponds to the middle adjustment hole. So for example, if you measure your pup now and she has a 14" neck, we'd recommend the 16". That way, it will adjust down for now and go up to 18" or so on the largest hole. The adult beagle can have a neck size of 12-18", so there's quite a range. We agree with both of the other customers that measuring your dog's neck 1st is the best bet. Since these collars are not personalized - we can do a size exchange on them for just the cost of return shipping if you get one and it's not the right size. If you have questions, please call us at 800-720-8247.Aug 5, 2013