Our primary delivery methods are US Postal Service, FedEx and UPS. Orders ship based on their estimated production times, which are listed on the product’s page. We will send you an email notification with tracking information once your order is shipped. Then you can go to the carrier’s order tracking page to check on the status of your shipment.
If for some reason you are not satisfied with the product you receive, contact us by emailing email@example.com or calling 800-720-8247. We will help you with each step of your return. Our products ship from various locations, so be sure to contact us before returning any items. We will either replace the product at no charge or give you a refund. Return shipping costs are your responsibility.
All of our collars, unless otherwise noted on the collar's page, are measured to the center hole for a TRUE neck size. Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room to slip one finger between your pet’s neck and the collar, so do this as you determine your dog’s neck size. The measurement of your dog’s neck is the size of the collar it needs.
You don't buy pants for yourself that are a certain measurement and add or subtract several inches to get your true pants measurement, right? Why should you do that for your dog? We like to keep it simple and logical here at Dog IDs, Measure your dog's neck and order that size collar. That's the way it should be!
Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room between the pet’s neck and the collar to slip one finger between them comfortably.
Here are a few different methods for measuring your dog's neck:
Method 1) Measure your dog's neck with a sewing tape while keeping two fingers between his skin and the tape.
Method 2) Wrap a string around your dogs neck with two fingers between his skin and the string. Mark the string and then measure the length of it.
Method 3) Remove your dog's current collar and stretch it out flat. Then measure from the center of the buckle to the current sizing hole being used.
At dogIDs, our mission is to support and improve the health and safety of furry friends across the world, and give them the unconditional love that they provide us on a daily basis. Each day, we focus on providing high quality, personalized dog products and helpful blog posts to help you and your pet.
Design and technology work together in our Nylon QR Code ScruffTag Personalized Dog Collars.
Heavy Duty - Quality Materials
These heavy duty yet silky smooth nylon webbing personalized dog collars with PetHub Link QR code feature an adjustable personalized aluminum nameplate and side release buckle. The side release military grade plastic buckle makes it extremely easy to take the collar off and put it on while still holding strong. The personalized nameplate with engraved QR code offers you the security of knowing your dog has proper identification at all times. The nameplate is also contoured to fit the curvature of your dog's scruff.
Since this collar is part of our ScruffTag collar line, your dog's personalized aluminum colored nameplate will sit perfectly on the back of his/her neck (or the "scruff") at all times for easy access to read and scan with smartphones! The adjustable sliding nameplate has a locking slider on each side of it to ensure the nameplate stays in the position you want it to. Optionally include your phone number and pet's name to be engraved on the collar so whoever finds your dog can immediately call you and know your dog by name. The colored nameplate matches the color of your dog's collar, making it quite the style statement!
How does the QR Code Work?
Each QR code dog collar comes with a free lifetime membership to PetHub. When you get your collar you will also receive simple instructions to set up your account. Your dog's profile can include your dog's name, photo, owner contact information, medical and immunization history, and much more!
What's so cool about the QR code?
If your pet gets lost and someone finds them, they can just scan the QR code on the scruff of your dog's neck with their smartphone. The code leads them directly to your dog's profile page, giving them all of the information they need to return your dog safely to you and take care of them in the meantime. What if they don't have a smartphone? They can call the phone number engraved on the nameplate or visit the PetHub's website directly.
Also, when someone scans your pet's QR code, you will be notified via email and if they have GPS enabled on their smartphone, you will receive a GPS location map of where the scan occurred. Isn't that cool?
Remember, the data stored about your pet on PetHub.com that these collars point to is completely free. When we ship you your dog's QR Code ScruffTag Collar, we include simple instructions in the package with a few step-by-step guides to set up your dog's free membership and profile web page...SUPER easy to do and can be done directly from a smartphone or PC browser.
*Please note that we cannot make multiple QR code collars with the same code but multiple codes can link to the same PetHub profile page.