Our primary delivery methods are US Postal Service, FedEx and UPS. Orders ship based on their estimated production times, which are listed on the product’s page. We will send you an email notification with tracking information once your order is shipped. Then you can go to the carrier’s order tracking page to check on the status of your shipment.
If for some reason you are not satisfied with the product you receive, contact us by emailing firstname.lastname@example.org or calling 800-720-8247. We will help you with each step of your return. Our products ship from various locations, so be sure to contact us before returning any items. We will either replace the product at no charge or give you a refund. Return shipping costs are your responsibility.
All of our collars, unless otherwise noted on the collar's page, are measured to the center hole for a TRUE neck size. Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room to slip one finger between your pet’s neck and the collar, so do this as you determine your dog’s neck size. The measurement of your dog’s neck is the size of the collar it needs.
You don't buy pants for yourself that are a certain measurement and add or subtract several inches to get your true pants measurement, right? Why should you do that for your dog? We like to keep it simple and logical here at Dog IDs, Measure your dog's neck and order that size collar. That's the way it should be!
Simply measure your dog’s neck at the base for the proper collar size. There should always be enough room between the pet’s neck and the collar to slip one finger between them comfortably.
Here are a few different methods for measuring your dog's neck:
Method 1) Measure your dog's neck with a sewing tape while keeping two fingers between his skin and the tape.
Method 2) Wrap a string around your dogs neck with two fingers between his skin and the string. Mark the string and then measure the length of it.
Method 3) Remove your dog's current collar and stretch it out flat. Then measure from the center of the buckle to the current sizing hole being used.
At dogIDs, our mission is to support and improve the health and safety of furry friends across the world, and give them the unconditional love that they provide us on a daily basis. Each day, we focus on providing high quality, personalized dog products and helpful blog posts to help you and your pet.
The heavy duty yet silky smooth Nylon QR Code ScruffTag Dog Collar features an adjustable stainless steel nameplate and side release buckle.
They're the perfect combination of safety, style, and technology. The side release military grade plastic buckle makes it extremely easy to take the collar off and put it on while still holding strong. The dye sublimated nameplate features a QR code that offers you the security of knowing your dog has proper identification at all times. The QR code is attached to a FREE Profile Page and Lifetime Membership to PetHub.com where you can enter all kinds of information about your dog, including their name, contact information, medical history, and any special instructions.
Since this collar is a ScruffTag Collar your dog's nameplate will be sitting perfectly on the back of his or her neck at all times for easy access to scan with any smartphone! The adjustable sliding nameplate has a locking slider on each side of it to ensure the nameplate stays in the position you want it to.
When the collar arrives, it includes a personalized web address and "QR code" that can be scanned with any smartphone (such as Apple iPhone, Android, Microsoft Windows Mobile, and others).
How does it work?
Someone finds your dog. They scan the QR code on the collar with their smartphone or type in the web address on the nameplate. Your pet's profile will come right up for them to view, including emergency contacts, important medications, dietary needs, and anything else you think someone rescuing your pet needs to know.
Piece of Mind Because your PetHub profile remains online - you can update it as often as you need to ensure that your dog is always carrying their most important information. Plus - when someone scans your pet's QR code, you will be get an email letting you know the profile has been viewed and if they have GPS enabled on their phone, you will receive a GPS location map of where the scan occurred. How neat is that?
Free Profile and Membership
Remember, your pet's profile is free (no weird hidden costs, no sign-up fees, no annual fees for the basic storage and linking to your PetHub Link collar or tag). When we ship your dog's QR Code ScruffTag Collar, we include simple instructions in the package with a few step-by-step directions to set up your dog's free membership and profile web page...very easy to do and can be done directly from a smartphone or PC browser.
Easy to re-size as my pup grows, very readable phone number / QR code / web address / unique ID. Stainless steel with durable coating. Strong nylon collar with quick-release plastic buckle. Love this collar! (I love how my dog no longer has a hanging tag banging against his water bowl and how the link to the pet's free profile lets me update it anytime I like for no fee).