Making Our Customer Tails Wag with Stellar Service

Here at dogIDs, we have a goal:

Making our customer's tails wag.

What does that mean?

It means that we go above and beyond to put our customers’ needs first and make sure that they are so happy with our products and service that they could wag their tail.

You know when your dog sees you after a long day at work or you’re about to give them a treat and they wag their tail so fast you wonder if it will fly off? Just like that.

We aim to excite, inform and fully satisfy our fellow dog lovers!

How do we do it?

Aside from creating great, high-quality products with dogs in mind, there are a few extra ways we connect with our customers.

Most importantly, we give the best customer service. Our customer service team consists of Keely and Trista. Being a two person team, they are able to be incredibly informed about products, shipping procedures and all policy information. Any question you have about our products or site, you can be sure Keely and Trista will find you an answer! They are also very relatable. Being dog lovers themselves, they truly care about finding the perfect product for your pup. It is their goal to get back to people ASAP and make sure they are satisfied no matter what.

We love our customers so much that we have to show them with tail wagging extras.

Tail wagging extras allow us to give a special treat to our customers.

• We often send postcards thanking our customers that everyone at dogIDs gets to sign.
• As an added bonus, we randomly select some orders to get upgraded to priority shipping, meaning your pup gets to enjoy their personalized products sooner!
• Everyone on our team can write a note an any order. That piece of paper in your package may just have a joke or a thank you from one of us at dogIDs.
• Who doesn’t love free stuff? To show extra appreciation, some orders will include a special free gift. This could range from treats to a leash!

We’re just a pack of crazy dog lovers that want to provide the very best personalized dog products for you and your furry best friend. We’re so excited to have you as part of our pack!

At dogIDs, we’re not just about making great products; we’re about building a community of dog lovers who care as much about their pets as we do. We understand that your dog is more than just a pet—they're a beloved member of your family. That’s why we go the extra mile to ensure every aspect of your experience with us is tail-waggingly delightful.

One of the ways we achieve this is by offering high-quality, personalized products designed with both you and your dog in mind. Whether you're looking for a durable dog collar that combines style and function, or a custom dog tag that ensures your pet can be easily identified, we have you covered. Our goal is to provide products that are not only practical but also reflect the love and care you have for your furry friend.

Safety is a top priority for us, and we know it’s important to you too. That’s why we emphasize the importance of proper identification with our range of dog tags. In case your dog ever gets lost, having a personalized tag with up-to-date information can make all the difference in ensuring a quick and safe return home. We also offer dog harnesses and leashes that are designed for comfort and control, making walks and adventures more enjoyable and secure for both you and your dog.

But what really sets us apart is our dedication to customer service. We’re not satisfied unless you and your dog are. Our team is always ready to assist with any questions or concerns you might have, whether it's finding the perfect fit for a collar or choosing the right dog tag engraving. We believe that great customer service is about more than just answering questions—it’s about building relationships. We love hearing stories about your dogs, seeing photos, and knowing that we’ve helped in some small way to keep your pet happy and safe.

At dogIDs, everything we do is driven by a deep love for dogs and a commitment to our customers. From the moment you visit our website to the day your dog wears their new collar or tag, we want every experience to be one that you and your pet will love. Because at the end of the day, nothing makes us happier than seeing a dog’s tail wagging with joy.

We invite you to explore our website, discover the many ways we can help make your dog’s life even better. Whether you’re looking for high-quality personalized dog products, expert advice, or just a little inspiration for your next doggy adventure, dogIDs is here for you. Thank you for being part of our community and for letting us be a part of your dog's life!