Lifetime Guarantee

100% Satisfaction Guaranteed for the Life of Your Pet

Only the best for your best friend isn't just our motto. It drives all aspects of our brand and our production. We stand behind the quality of all of our products and guarantee that they will stay usable and readable for the lifetime of your pet.

We only work with durable materials and responsible vendors when we design and pick new products. With every purchase you make from dogIDs, you can rest assured that you will not need to replace that product due to quality concerns. 

Our Guarantee: Any product purchased from dogIDs is guaranteed to function properly, including readable personalization for the lifetime of your pet. 

If you have any questions about our guarantees or have a claim to report, please contact our customer service team at 800-720-8247 or service@dogids.com.

Engraving Guarantee

At dogIDs, we use a high power laser to engrave our tags which actually vaporizes and removes the metal so it is actually engraving instead of marking or laser bonding. This allows us to engrave deeply into the metal with pristine detail and a nice contrasting color.

The final product looks beautiful with a true engrave that will NEVER wear off of your dog's tag. Laser engraved dogIDs tags, collars, and leashes are guaranteed to stay readable for the life of your pet. If the tag becomes unreadable, contact us to get a replacement. If your order arrives with incorrect engraving and we are at fault, we will also replace the item.